FIX: Outlook Web App shows partial contacts in an Exchange Server 2013 environment

Applies to: Exchange OnlineExchange Server 2013 Service Pack 1Exchange Server 2013 Standard Edition

Symptoms


When you use Outlook Web App (OWA) to view public folder contacts in a Microsoft Exchange Server 2013 environment, the view shows only partial contacts, starting with "A." Additionally, when you search for particular contacts in OWA, there's no "next page" option to view the whole list.

Cause


This problem occurs because of incorrect code logic for OWA public folder contact view.

Resolution


To fix this issue, install Cumulative Update 11 for Exchange Server 2013.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.