FIX: An access violation occurs when you use the TDE and BPE features in SQL Server 2014 or 2016

Applies to: SQL Server 2016 DeveloperSQL Server 2016 EnterpriseSQL Server 2016 Enterprise Core

Microsoft distributes Microsoft SQL Server 2014 or 2016 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2014 fix release.


When you use transparent data encryption (TDE) together with the buffer pool extension (BPE) feature in an instance of Microsoft SQL Server 2014 Service Pack 1 or an instance of Microsoft SQL Server 2016, an access violation might occur.


Cumulative update information

The issue was first fixed in the following cumulative update of SQL Server: 

Hotfix information

To resolve this issue, install hotfix 3097972 .


You must have Cumulative Update 3 for SQL Server 2014 Service Pack 1 installed to apply this hotfix.

Restart information

You may have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

SQL Server build information

After you apply hotfix 3097972 , the SQL Server version is 12.0.4432.0.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.