Remove Lenovo USB Blocker version 1.0.0.37 to avoid a system crash

This article describes a problem that occurs after you install October 2015 security update for Windows Kernel (3088195) on a Windows-based computer. You can work around this problem by using the update in this article, which prevents the error message that's described below. Before you install this update, check out the Prerequisites section.

This update applies to the following operating systems:
  • Windows Server 2012 R2
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012
  • Windows 8
  • Windows RT
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 7 SP1

Symptoms

After you install this security update on certain Lenovo-based computers, you receive the following error message on a blue screen:

Your PC ran into a problem and needs to restart. We're just collecting some error information, and then you can restart.

Lenovo has confirmed that this is a problem in the Lenovo USB Blocker application version 1.0.0.37. Lenovo USB Blocker application version 1.0.0.62 does not have this issue. Please contact Lenovo to download this updated version of the application.



Third-party information disclaimer

Cause

This problem occurs because Lenovo USB Blocker version 1.0.0.37 has a bug that's exposed by Security Update 3088195. 

How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center. 
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
All supported x86-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows 8 Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the package now.
Note You can get the update for Windows RT 8.1 or Windows RT only from Windows Update.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:
119591 How to get Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows 8, Windows RT and Windows Server 2012
Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2
Windows 7 and Windows Server 2008 R2
Additional file information

References

See the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3107998 - Last Review: Nov 16, 2015 - Revision: 1

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2012 Foundation, Windows Server 2012 Foundation, Windows Server 2012 Foundation, Windows Server 2012 Foundation, Windows 8 Enterprise, Windows 8 Pro, Windows 8, Windows RT, Windows Server 2008 R2 Service Pack 1, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Standard, Windows Server 2008 R2 Foundation, Windows Server 2008 R2 for Itanium-Based Systems, Windows 7 Service Pack 1, Windows 7 Ultimate, Windows 7 Enterprise, Windows 7 Professional, Windows 7 Home Premium, Windows 7 Home Basic, Windows 7 Starter

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