This issue occurs because ADSI doesn't support time-outs when LDAP calls are made to domain controllers. Instead, a NULL value is passed in most of the API calls. This causes Wldap32.dll to wait until a response is received from the server.
The following applications are reported to have encountered this issue:
Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
To apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
This hotfix introduces a default time-out at the ADSI (Active Directory Service Interfaces) level, it may cause application compatibility issues in which a legitimate LDAP query takes more than 10 minutes to respond in some rare scenarios. After you install this hotfix, all such LDAP queries will time out. Therefore, there is a registry switch to disable or enable the default time-out.
Registry key path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ADSI\Tracing
Registry key name: DisableAdsiTimeout
- If the registry key is not present, global time-out is set to default of 10 minutes.
- If the registry key is present with a value (0), global time-out is set to default 10 minutes.
- If the registry key is present with a non-zero value, global time-out is disabled and it reverts to the previous behavior (there is no timeout and it is timeout indefinite).
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix doesn't replace a previously released hotfix.