Media setup may fail and all media diagnostics information is missing in Skype for Business 2016

Symptoms

When you try to set up media in Microsoft Skype for Business 2016, the setup may fail and all media diagnostics information is missing when you examine the ms-client-diagnostics header in the Session Initiation Protocol (SIP) BYE message in the client log.

This issue occurs when you make a PC-to-PC call in Skype for Business 2016 from an external network. 

Resolution

To fix this issue, install the December 8, 2015 security update (KB3114372) for Skype for Business 2016.
Properties

Article ID: 3114299 - Last Review: Dec 8, 2015 - Revision: 1

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