Please check the activation code to ensure it is correct. Error details: Activation failed
If you have an Azure Multi-Factor Authentication or Azure Active Directory Premium subscription
- Go to https://pfweb.phonefactor.net/framefactory.
- Under User Administration, go to Block/Unblock Users.
- Check whether the user is blocked.
If the user is blocked, select Block Reason, and then take appropriate action. To unblock the user, click Unblock in the Action column.
If you have Office 365 and don't have an Azure Multi-Factor Authentication or Azure Active Directory Premium subscriptionContact Office 365 Support.
Article ID: 3120908 - Last Review: Dec 21, 2016 - Revision: 1