Cumulative update 2 for Microsoft Dynamics NAV 2016 (Build 43897)

Applies to: Dynamics NAV 2016

This article applies to Microsoft Dynamics NAV 2016 for all countries and all language locales.


This cumulative update includes all hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016, including hotfixes and regulatory features that were released in previous cumulative updates.

Note You must convert the database if you are upgrading to this cumulative update from an earlier cumulative update. For more information, see Converting a Database in Help for Microsoft Dynamics NAV.

This cumulative update replaces previously released cumulative updates. You should always install the latest cumulative update.

It may be necessary to update your license after implementing this hotfix to gain access to new objects included in this or a previous cumulative update (this only applies to customer licenses).

For a list of cumulative updates released for Microsoft Dynamics NAV 2016, see released cumulative updates for Microsoft Dynamics NAV 2016 . Cumulative updates are intended for new and existing customers who are running Microsoft Dynamics NAV 2016.


We recommend that you contact your Microsoft Dynamics Partner before you install hotfixes or updates. It is important to verify that your environment is compatible with the hotfixes or updates being installed. A hotfix or update may cause interoperability issues with customizations and third-party products that work with your Microsoft Dynamics NAV solution.

Problems that are resolved in this cumulative update

The following problems are resolved in this cumulative update:

Platform hotfixes

376051The Android tablet and phone clients crash when you select an entry on a lookup page after finding the entry with the Search function.
376183The Visible property doesn’t work properly.
376270Sales invoices that are created in Dynamics CRM have status Paid even though they have just been posted.
376353"Not enough storage is available to process this command" error message when an NAV service tier (NST) runs out of handles.
376354The Order Date label displays 30/12/1899 in the graphical representation of the purchase order lines on the Document Line Tracking page in the Austrian version.
376430You can send notifications to disabled users.
376475The OnQueryClosePage trigger is not always called.
376476The Symbol menu no longer works.
376494"An attempt was made to change an old version of a Customer record. The record should first be reread from the database" error message when you try to change a customer name.
376543You can insert or delete records when you switch from a page to a subpage if the Editable value is set to No.
376553Validation of an extension package allows the use of existing control add-ins on both new and modified objects (pages).
376589FastTab captions disappear when you expand the FastTab.
376595"A call to System.Net.HttpWebRequest.GetResponse failed with this message: The remote server returned an error: (400) Bad Request" error message when you try to use the Send OCR Feedback action.
376605NavEventSubscription error when you start the NAV server if a publisher reference is missing.
376606Performance improvements for FORMAT operations on enums and in general
376607Performance improvements for heavy NavDotNet operations
376641New-line insert works incorrectly in the phone client.
376657The Android 5.0.2 client does not work correctly with Dynamics NAV apps.
376708The Dynamics NAV client and server crash when the code on the XML Port Request page is executed.
376710You cannot publish an extension if it contains too many objects.
376727The upgrade script is not checked when DV schema changes are detected within an extension.
376732IntelliSense should not show obsoleted methods.
376741NavThreads halted by external monitor locks can deadlock the server.
376773Tablet apps on Android 5.0 are not compatible.
376799You cannot open the Dynamics NAV client if Microsoft OneNote 2010 is installed.
376805The Dynamics NAV Development client crashes when you copy and paste.
376895"Unexpected exceptions thrown during cmdlet Import-NAVApplicationObject" error message when you import the new objects and the upgrade toolkit fails.
376898The installation of an extension should fail if there is unhandled archive data.
376935"Value XYZ cannot be converted to type Text" error message when you run model tools from TFS 2015.
376948The Release Management DEMO folder is added.
376964MDS monitoring configuration.
376969An extension object cannot be added when a deleted base object had the same ID.
376983Exporting Unicode strings and text constants to txt or fob files depend on the Non-Unicode Code page.

Application hotfixes

IDTitleFunctional areaChanged objects
376593Invalid date error when you import a config package from Excel with date formats.AdministrationCOD 8617
376597The workflow can be enabled even if you do not fill the mandatory Recipient User ID field on the Response Options page.AdministrationTAB 1501
376608The Global Dimension No. field is not set in the Dimension Value table if you enter a new dimension value manually.AdministrationTAB 349
376659Report Selections - Prod. Order is not consistently implemented.AdministrationPAG 9325 PAG 9326 PAG 9327
376789"The supplied field name [fieldname] cannot be found in the [tablename] table" error message if you work with the Change Log functionality and there is an obsolete or removed field in the database.AdministrationTAB 405
376417Some options for customers and vendors are missing from the Custom Report Selection table.AdministrationPAG 9657 TAB 9657
376479Incorrect dates are created on the Deferral Schedule page if you select an earlier posting date than the first accounting period in the system.FinanceCOD 1720 TAB 1701 TAB 1702
376670The EC Sales List report prints an incorrect value in the Total field in the Service Supplies column.FinanceREP 130
376720If you filter on the Code or Name field on the Analysis by Dimension Matrix page, the values are not shown anymore.FinancePAG 554 PAG 9249
376858If you create a reminder for a customer with a language code, the Additional Fee text is always displayed in the English language if the client language is set to English.FinanceTAB 295
376901The Comparison Period Formula field is not converted to any language.FinanceTAB 334
376904"Select Dimension Value Code xxx for the Dimension Code yyy for G/L Account zzz" error message when you try to apply open entries after posting.FinanceCOD 12
376756There are checks against the start date in the deferral schedule, but similar checks are missing for the number of periods.FinanceCOD 12 COD 1720 PAG 1702
376837If you unapply a payment that has closed invoices with payment tolerance and payment discount, there are records missing in the VAT Entry table.FinanceCOD 12
376902The VAT Base field contains 0,00 on VAT entries that are posted from deferrals.FinanceCOD 12 COD 1720 PAG 1702
377009"The Resource does not exist. Identification fields and values: No.=***" error message when you try to invoice a sales order that uses a deleted resource.FinanceTAB 156
377016The reminder level of Reminder/Fin. Charge entries is changed to 0 if the related customer ledger entry is listed on a new reminder as an open entry that is not due for this second reminder.FinanceCOD 393
376753When you print a posted transfer shipment, an extra page with only a header is printed in the PDF format.InventoryREP 5704
376814"The following C/AL functions are limited during write transactions because one or more tables will be locked ..." error message when you update the due date on an assembly order.InventoryTAB 900
376887"The following C/AL functions are limited during write transactions because one or more tables will be locked ..." error message when you update the shipment date on a sales line with an assembly item.InventoryCOD 311 COD 5701 COD 5790 COD 63 COD 6620 COD 86 COD 87 TAB 37 COD 15000300
376517The Document Date field in the Job Ledger Entry table is incorrect when you change the Document Date field on the Sales Invoice page.JobsCOD 1004
376617When you run the Update Job Item Cost report with the Automatic Update Job Item Cost set to Yes on the Job Setup page, not all adjust cost item entries of incomplete jobs are checked.JobsREP 1095
376959Dimensions assigned to job tasks are not updated in the Purchase Line table.JobsTAB 39
376963The Percentage of Completion WIP method does not calculate WIP sales for a job.JobsCOD 1000
376525The last direct cost is not updated for the item on the first production order line while the subassemblies on the following production order lines have a recognized last direct cost when the respective output is invoiced.ManufacturingCOD 22
376676Item tracking defined for the component is wrong when you reverse a production order output with backward flushing and routing links.ManufacturingCOD 22
376840"VAT Calculation Type must be equal to 'Reverse Charge VAT' in Gen. Journal Line:" error message when you post a prepayment invoice after you correct a setup error.PrepaymentsCOD 442 COD 444 TAB 37 TAB 39
376731The Document No. and Line_No. fields do not exist on the Purch. Invoice Subform page and therefore need to be added for integration purposes.PurchasePAG 54 PAG 55
376432"The transaction cannot be completed because it will cause inconsistencies..." error message when you use the Posting Preview function on a partially shipped sales order.SalesCOD 80 PAG 42
376444"The Sales Cr.Memo Header does not exist. Identification fields and values: No.='' error message when you use the Print function on the Posted Sales Credit Memo page.SalesPAG 134
376445If you use the Issue Reminders function and select Email as the option, you must acknowledge the confirmation dialog for each reminder.SalesCOD 260 PAG 438 PAG 440 PAG 450 PAG 452 REP 190 REP 193 TAB 295 TAB 297 TAB 302 TAB 304
376583The Attached to Line No. field is not validated when you copy a shipment line with the Get Shipment Lines option.SalesTAB 111 TAB 6661
376596"The document related to this incoming document has been posted." error message when you try to invoice a previously shipped-only sales order.SalesTAB 130
376719If you use the Copy Document function and the source document has a different VAT business posting group, and you uncheck the Recalculate Lines field, a wrong VAT business posting group is suggested.SalesCOD 6620
376807"ControlList Name 'Page Posted Sales Invoice' already exists." error message if you try to create a subscriber event for the Sales Order page because it contains two actions with the same name.SalesPAG 42
376847The Certificate of Supply report also prints lines that are not shipped.SalesREP 780
376920The stock received through a purchase order with the Special Order option is reserved when you create a sales order for an item with Reserve=Always.SalesCOD 99000845
376954Printing a simplified sales invoice (Report 1306) with 25 lines will cause a blank page with only a 2/2 page value.SalesREP 1306
376667The C/AL FORMAT property of decimal field or variable returns a different string value.ServerREP 1401
376496The service invoice does not split invoice lines in invoice amounts when you add a second line on the service contract.ServiceCOD 5940 COD 5944
376531The service invoice line description is wrong when you create a service invoice for a quarterly period.ServiceCOD 5940 COD 5944
376884The Amount per Period field is not updated on a service contract when you change the expiration date.ServiceCOD 5940
376849The description on a service invoice line shows the full period when the service does not start at the beginning of the period.ServiceCOD 5940 COD 5944
376470The Get Entries function on the Intrastat Journals page returns incorrect lines for national vendors.VAT/Sales Tax/IntrastatREP 594
376785Lot numbers of different purchase orders are combined on put-away lines when you create put-aways for multiple warehouse receipts.WarehouseCOD 5760 REP 7305
376806The sorting method is not respected when you print a warehouse pick document.WarehouseREP 5752
376802"Reserved Item 70000 is not on inventory" error message when you try to change the bin on a pick if a sales order is reserved against an item ledger entry and the Qty. to Handle field is filled.WarehouseTAB 5767
377057The Outbound Whse. Handling Time field is not validated when the document number is not displayed on the Sales Order page.WarehouseTAB 36

Local application hotfixes

AT - Austria
IDTitleFunctional areaChanged objects
376565The Intrastat file contains a wrong value if the supplementary unit is not specified in the Austrian version.VAT/Sales Tax/IntrastatREP 11106
AU - Australia
IDTitleFunctional areaChanged objects
376841The Prepmt. Line Amount Excl. GST field ignores the Inv. Discount field in the Australian version.PrepaymentsTAB 37 TAB 39
376672The G/L entries and vendor ledger entries are wrong when you first partially receive a purchase order with a prepayment and then post the purchase order as Receive and Invoice in the Australian version.PrepaymentsTAB 39
CH - Switzerland
IDTitleFunctional areaChanged objects
376820The G/L Account Sheet with VAT Info report shows incorrect values in the VAT % column in the Swiss version.Fixed AssetsCOD 12 REP 11567
CZ- Czech
IDTitleFunctional areaChanged objects
376529Legislation of Control Report VAT in the Czech version.FinanceCOD 11 COD 12 COD 31020 COD 31100 COD 31101 COD 90 MEN 1030 PAG 138 PAG 140 PAG 254 PAG 31065 PAG 31100 PAG 31101 PAG 31102 PAG 31103 PAG 31104 PAG 31105 PAG 31106 PAG 31107 PAG 315 PAG 317 PAG 39 PAG 472 PAG 473 PAG 50 PAG 51 PAG 52 REP 31100 REP 31101 TAB 122 TAB 124 TAB 254 TAB 256 TAB 31065 TAB 31100 TAB 31101 TAB 31102 TAB 31103 TAB 31104 TAB 325 TAB 38 TAB 49 TAB 81 XML 31100
376833Changes to the Reverse Charge, Non-Deductible VAT Correction, and VAT Statement features in the Czech version.FinanceCOD 11798 COD 11799 COD 12 COD 249 PAG 21 PAG 26 PAG 42 PAG 43 PAG 44 PAG 50 PAG 5050 PAG 51 PAG 52 PAG 6630 PAG 6640 REP 12 REP 31084 TAB 18 TAB 23 TAB 5050
376834Minor changes to Cash Desk and Banking features in the Czech version.FinanceCOD 11735 REP 11700 TAB 11709 TAB 11731 TAB 31020
377004Added feature to export VAT statement with attachment to the Czech version.FinancePAG 11774
377005Changes to the Mass Uncertainty Payer feature in the Czech version.FinanceCOD 11760 COD 415 PAG 11761 TAB 11761
377022Cancellation of an uncertainty payer check for a payment order line if the Skip Payment value is Yes in the Czech version.FinanceCOD 11706
376835Improvements to the General Journal, Sales - Invoice CZ, Sales - Credit memo CZ, and General Ledger Document reports in the Czech version.SalesPAG 31081 REP 11763 REP 11777 REP 31000 REP 31001 REP 31002 REP 31020 REP 31021 REP 31022 REP 31091 REP 31092 REP 31093 REP 31094 REP 31095 REP 31096 REP 31097 REP 31098 REP 31099
DE - Germany
IDTitleFunctional areaChanged objects
376873"This message is for C/AL programmers: A call to System.IO.StreamWriter.Write ..." error message when you use curly brackets in data and run the Business Data Export report in the German version.FinanceREP 11015
376934Posting date is not within your range of allowed posting dates for text lines without a posting date in the German version.ServiceCOD 5980
ES - Spain
IDTitleFunctional areaChanged objects
376750The Aged Accounts Receivable report does not show information if you run it with the Print Amounts in LCY option activated in the Spanish version.SalesREP 120
376911"The Closed Bill Group does not exist. Identification fields and values No.=''" error message if you try to redraw a rejected bill from the Closed Receivable Docs page in the Spanish version.SalesPAG 7000001 REP 7000096
376998If you create a payment on the Sales Journal page to partially apply a bill where a currency is involved, the rounding differences go to the incorrect G/L account causing the posted entries to be unbalanced in the Spanish version.SalesCOD 12
376763Incorrect data is displayed on the 340 Declaration file header when unrealized VAT is involved in the Spanish version.VAT/Sales Tax/IntrastatREP 10743
FI - Finland
IDTitleFunctional areaChanged objects
376747The Reference No. field from the Posted Service Invoice page is missing on the Customer Ledger Entries page in the Finnish version.ServiceCOD 5987
FR - France
IDTitleFunctional areaChanged objects
376449The SEPA Transfer Type field is not taken into account when you use the Import/Export Parameters function on the Payment Class page in the French version.Cash ManagementXML 10863
376598If you use Delayed as option in the Unrealized VAT Reversal field and check the Realized VAT field for later payment slip steps later, the Vendor Ledger Entries are not closed in the French version.Cash ManagementCOD 10860
376843If you use Delayed as option in the Unrealized VAT Reversal field and check the Realized VAT field for later payment slip steps later, the Vendor Ledger Entries are closed but the VAT is not realized in the French version.Cash ManagementCOD 12
376701"Arithmetic operation resulted in an overflow" error message if you use the Export DEB DTI+ process on the Intrastat Journal page with certain values in the Registration Nos. field in the French version.VAT/Sales Tax/IntrastatTAB 79
IT - Italy
IDTitleFunctional areaChanged objects
376909The Cust Bills Floppy report and the Issued Cust Bills Floppy report export the VAT Registration No. and the Fiscal Code values in wrong positions in the Italian version.Cash ManagementREP 12172 REP 12173
376562If you use the Get Entries function on the Intrastat Journal page for entries created with a purchase of EU services, the Document No. field is filled incorrectly in the Italian version.PurchaseTAB 263
376690Validation of the Post Code field on the Vendor table should use the source Residence County field, not the duplicated Resident County field in the Italian version.PurchasePAG 26
376878"Please enter at least one Payment Line for Payment Terms Code CM" error message if you try to post more than one order created from a blanket order in the Italian version.PurchaseCOD 87 COD 97
376717The VAT reversal line of a service invoice should not be placed in the invoice body but only in the VAT specification when you print the Service Invoice report in the Italian version.SalesREP 5911 REP 5912 REP 5915 REP 202 REP 207
376559The VAT report does not include credit memos posted as summary documents in the Italian version.VAT/Sales Tax/IntrastatREP 741
NA - North America
IDTitleFunctional areaChanged objects
376897When a deposit line is expanded, the Cleared field is unmarked in the North American version.Cash ManagementTAB 10121
376960The Carry Out Action message on the requisition worksheet now generates a single purchase order for a vendor even though a different location code exists for the supply suggestions rather than creating separate purchase orders by location in the North American version.ManufacturingCOD 333
376952The Cash Applied report pulls different customers’ payments and invoices under customer payments in the North American version.SalesCOD 10202
NL - Netherlands
IDTitleFunctional areaChanged objects
376865If you delete a record in the Post Code Range table, a record in the Post Code table is deleted as well in the Dutch version.AdministrationTAB 11406
376748"Qty. to Receive must be equal to '1' in Purchase Line: Document Type=Invoice, Document No.=xxxx, Line No.=20000. Current value is '0'" error message when you post a purchase invoice in the Dutch version.PurchasePAG 98
NO - Norway
IDTitleFunctional areaChanged objects
376932"An invoice total with VAT MUST equal the invoice total without VAT plus the VAT total amount and the rounding of invoice total" error message when you validate an EHF 2.0.5 eInvoice with invoice rounding in the Norwegian version.SalesCOD 10628
RU - Russia
IDTitleFunctional areaChanged objects
376696The Order Proforma-Invoice (A) report does not have information about bank details for payment orders in the Russian version.FinanceCOD 14931 REP 12411 REP 12418 REP 12484 REP 14939
376765The system shows wrong data when you use the Navigate option from the VAT Purchase Ledger Card or VAT Sales Ledger Card pages in the Russian version.FinanceN/A
376856"There is no Vendor Ledger Entry within the filter" error message when you use the Vendor Posting Group\Skip Posting option in the Russian version.FinanceCOD 12 COD 90
UK - United Kingdom
IDTitleFunctional areaChanged objects
376751The Exported to Payment File field on the Payment Journal page is not cleared if you use the Void BACS process in the British version.Cash ManagementCOD 10550
376497"The deferral schedule falls ouside the accounting perios that have been set up for the company" error message if you try to change the Start Date field on the Deferral Schedule page in the British version.FinanceCOD 1720 TAB 1701 TAB 1702
376795Accounting period error with the KPI Web service in the British version.FinanceTAB 135
376822The Unposted Purchases report does not show the LCY values correctly in the British version.PurchaseREP 10536


How to obtain the Microsoft Dynamics NAV update files

This update is available for manual download and installation from the Microsoft Download Center.

Cumulative update CU 02 for Microsoft Dynamics NAV 2016

Which hotfix package to download

This cumulative update has multiple hotfix packages. Select and download one of the following packages depending on the country version of your Microsoft Dynamics NAV 2016 database:
Country Hotfix package
AT - Austria Download the ATKB3121038 package
AU - Australia Download the AUKB3121038 package
BE - Belgium Download the BEKB3121038 package
CH - Switzerland Download the CHKB3121038 package
CZ- Czech Download the CZKB3121038 package
DE - Germany Download the DEKB3121038 package
DK - Denmark Download the DKKB3121038 package
ES - Spain Download the ESKB3121038 package
FI - Finland Download the FIKB3121038 package
FR - France Download the FRKB3121038 package
IS - Iceland Download the ISKB3121038 package
IT - Italy Download the ITKB3121038 package
NA - North America Download the NAKB3121038 package
NL - Netherlands Download the NLKB3121038 package
NO - Norway Download the NOKB3121038 package
NZ - New Zealand Download the NZKB3121038 package
RU - Russia Download the RUKB3121038 package
SE - Sweden Download the SEKB3121038 package
UK - United Kingdom Download the GBKB3121038 package
All other countries Download the W1KB3121038 package

How to install a Microsoft Dynamics NAV 2016 cumulative update

See How to install a Microsoft Dynamics NAV 2016 cumulative update .


You must have Microsoft Dynamics NAV 2016 installed to apply this hotfix.

More Information


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.