Additionally, if the user can sign in to the mailbox successfully, the page may show the interface of Outlook Web App for Exchange Server 2010.
Method 1Have the user wait at least 30 minutes after the mailbox is moved before they sign in to Outlook Web App or Outlook on the web.
Method 2Clear the cookies on the client and on the server that is running Exchange Server 2013 or Exchange Server 2016. To do this, follow these steps:
- Clear browser cookies on the client.
Learn about how to delete cookies in Internet Explorer.
- Clear the cookies on the server. To do this, restart the MSExchangeOWAAppPool application pool by running the following command on the server:
Article ID: 3127342 - Last Review: Dec 23, 2015 - Revision: 1