November 1, 2016, update for Outlook 2013 (KB3127919)

Applies to: Microsoft Office 2013 Service Pack 1Outlook 2013Office Home and Student 2013 RT

This article describes update KB3127919 for Microsoft Outlook 2013, which was released on November 1, 2016. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

  • Translates some terms in multiple languages to make sure that the meaning is accurate.
  • Implements SMIME certificate retrieval from Offline Address Book (OAB) when the UserCertificate, UserSmimeCertificate, and Certificate fields in the OAB are created as Indicator instead of Value, which is the default setting.
  • Fixes the following issues:
    • Fixes an issue that causes periods in attachment file names to be replaced with spaces.
    • Outlook 2013 crashes when you switch to the calendar view from a search operation.
    • Fixes an issue that causes the body of an email message to disappear. This issue occurs when you send the email message from Excel and the From field is switched to the secondary account. 
    • Outlook 2013 may crash when you run scripts to open folders that contain RSS feeds.
    • You cannot drag folders within the same store if the DisableCrossAccountCopy registry value is set to "*".
    • Fixes an issue in which you encounter unexpected drag-and-drop errors after you apply June 7, 2016, update for Outlook 2013 (KB3115158).
    • Outlook crashes when you run VBA code in a custom form.
    • When you empty the Deleted Items folder that contains unread items that have the Request a Read Receipt option selected, "Not read:" email messages are sent out even though you have turned on the Never send a read receipt option.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. The updates in the Download Center can't be installed on Office Home and Student 2013 RT. If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Update information


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

Restart information

You may have to restart the computer after you install this update.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
  1. Start Microsoft Outlook 2013.
  2. On the File menu, select Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Outlook Click to Run The screenshot for Outlook MSI


Learn about the standard terminology that Microsoft uses to describe software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.