The below screenshot shows two files attached to a WO:
When the user click on the file to download it an error pop up as shown below:
Check the browser setting, in case of IE this can be achieved by clicking on Cog wheel on the top right hand side as shown below:
Check the browser “Settings” to make sure you have pop up blockers disabled, as well as the ability to download content. Either or both of these two security features may be causing the inability to open/view your attachments.
Article ID: 3131044 - Last Review: Jan 13, 2016 - Revision: 1