Office 365 users can't use a forwarding rule to send to more than 10 recipients

PROBLEM

When an Office 365 user applies a forwarding rule to automatically forward email messages to more than 10 recipients, the rule doesn't work and the messages aren't forwarded.

CAUSE

This behavior occurs because a forwarding rule can send mail to no more than 10 recipients.

WORKAROUND

To work around this behavior, use a distribution group in the forwarding rule.

MORE INFORMATION

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Article ID: 3133729 - Last Review: Dec 29, 2016 - Revision: 1

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