Video preview window is black in Lync for Mac 2011

Symptoms

On the Preferences menu in Microsoft Lync for Mac 2011, you select Video so that you can see video preview. However, the video preview window displays only a black screen.

Resolution

To fix this issue, install the update for Lync for Mac 2011 14.3.3.
Properties

Article ID: 3139286 - Last Review: Mar 10, 2016 - Revision: 1

Microsoft Lync for Mac 2011

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