Lync for Mac 2011 conversations aren't saved in the Outlook Conversation History folder when you use an Office 365 account

This issue occurs when the following conditions are true:
  • You're running Microsoft Lync for Mac 2011 on a Mac computer.
  • Your mailbox-enabled account resides in Microsoft Exchange Online in Office 365.
Note This Outlook Conversation History functionality works fine if you use a Windows-based Lync client on the same account.


To fix this issue, install the update for Lync for Mac 2011 14.3.3.

Article ID: 3139305 - Last Review: Feb 22, 2016 - Revision: 1