The registry entry in this article is valid for all Windows platforms.
The file name of the new log varies, but the file name begins with the letters "Msi" and ends with a .log extension.
To find the location of the new log in the Temp folder, type cd %temp% at a command prompt, and then press ENTER.
To have us enable Windows Installer logging for you, go to the "Fix it for me" section. If you would rather enable Windows Installer logging yourself, go to the "Let me fix it myself" section.
Fix it for me
|Enable Windows Installer Logging||Disable Windows Installer Logging|
Note These wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Let me fix it myself
Enable Windows Installer Logging by Adding Registry EntriesImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
Start Registry Editor (Regedt32.exe), and then create the following path and keys in the registry:
o - Out-of-disk-space messages
i - Status messages
c - Initial UI parameters
e - All error messages
w - Non-fatal warnings
a - Start up of actions
r - Action-specific records
m - Out-of-memory or fatal exit information
u - User requests
p - Terminal properties
+ - Append to existing file
! - Flush each line to the log
* - Wildcard, to log all information except for the v option. To include the v option, specify *v.
Enable Windows Installer Logging by Modifying Group PolicyYou can use Group Policy to enable logging by modifying the appropriate organizational unit (OU) or Active Directory Group Policy:
- Click Start, and then click Run.
- In the Open box, type gpedit.msc to start the Group Policy Editor.
- Expand Computer Configuration, expand Administrative Templates, expand Windows Components, and then click Windows Installer.
- Double-click Logging, and then click Enabled.
- In the Logging box, specify the options for what you want to log. The log file, Msi.log, appears in the Temp folder of the system volume.