Storage device is locked out when it enters Device Power State D3 in Windows

Symptoms

When the secure storage device enters device power state D3 in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2, the storage device loses authorization. Therefore, you must reauthenticate by using the PIN pad on the device after the device switches back to D0 device power state.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3148849 - Last Review: May 17, 2016 - Revision: 1

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

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