Note When users are connected externally, they can share content.
Technical informationUsers who are homed online will connect to meeting content through the Edge proxy service. If the DNS record can't be resolved, these users will be unable to connect. In this situation, the Skype for Business local tracing log will display the following error in the diagnostic header in the Service out message error report for the failed connection attempt:
If DNS A records exist but resolve to the wrong IP address, the client UI will display the following diagnostics:
Additionally, the tracing log will display the following error, together with an explanation that the probe was completed but did not succeed:
Article ID: 3161393 - Last Review: May 11, 2016 - Revision: 1