- You're assigned a license for Skype for Business Online, Cloud PBX, or PSTN calling, but you don’t have a license for Exchange Online (Plan 2) or later.
- You can receive calls from Enterprise Voice or your Skype for Business phone number.
- By default, if the call isn't answered after 20 seconds, Azure Voice Mail accepts the call.
To work around this issue, you can set the Simultaneously Ring feature for your calls to a phone number that already has voice mail, such as a mobile phone number. When the Simultaneously Ring feature is configured, and a call is made to your Skype for Business phone number, it will ring simultaneously for the phone numbers that you have specified. If you don't answer the call, voice mail will accept the call, based on the wait time that's configured for your Skype for Business phone number. For more information about Simultaneously Ring, see Call forwarding and simultaneously ring.
- See the “Is voice mail available to all Office 365 users?” and “If my organization has some mailboxes in Office 365 and the rest on-premises, can UM work with them all?” sections of Voice mail in Office 365: Frequently Asked Questions.
- Voice Message Services
- Here's what you get with Cloud PBX
- Setting up Cloud PBX voicemail
Article ID: 3162329 - Last Review: Dec 29, 2016 - Revision: 1