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"Windows Cannot Load the File [vmouse.vxd]" Mouse Error Message Displayed by Device Manager
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Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Your mouse may not work as expected. In Device Manager, there may be an exclamation point inside a yellow circle next to the mouse. If you view the properties of the mouse, you may see the following error message:
This device is not working properly because Windows cannot load the file [vmouse.vxd] that loads the drivers for the device [code 8.] To fix this problem, run Windows Setup again using your Windows CD-ROM.
Although you run Windows Setup as the message recommends, the problem is not resolved.
This problem can occur when the System.ini file on your computer is damaged.
To resolve this problem, delete all incorrect or corrupted entries from the System.ini file on your computer. To edit the System.ini file, follow these steps:
Click Start, and then click Run.
In the Open dialog box, type c:\windows\system.ini, and then click OK.
In Microsoft Notepad, notice that the System.ini file is divided into sections. Each section begins with a section heading that is contained within square brackets. An example of a System.ini file is shown here: