- You just installed Office 365, and you're on the Deferred Channel.
- A fix has been released and you want to move to the Current Channel to receive it.
- A new feature has been released and you want to move to the Current Channel to receive it.
Here's an easy fixTo fix this problem automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
Let me fix it myselfTo do this, follow these steps:
- Start Notepad.
- Paste the following script in Notepad, and save with a .bat extension:
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\ /v CDNBaseUrl
if %errorlevel%==0 (goto SwitchChannel) else (goto End)
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v CDNBaseUrl /t REG_SZ /d "http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60" /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v UpdateUrl /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v UpdateToVersion /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Updates /v UpdateToVersion /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Office\16.0\Common\OfficeUpdate\ /f
"%CommonProgramFiles%\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user
- Run the script on the computer.
Note This sample script is provided "as is" with no warranty or support from Microsoft. It's a demonstration, and is used for informational purposes only. The script has not been rigorously tested in all environments and doesn't contain error handling. You must make it "production ready" if you use it in any development solution.
Article ID: 3185078 - Last Review: Sep 28, 2016 - Revision: 1