"HCW8098" error when you run the Hybrid Configuration Wizard

Note The Hybrid Configuration Wizard that's included in the Exchange Management Console in Microsoft Exchange Server 2010 is no longer supported. Therefore, you should no longer use the old Hybrid Configuration Wizard. Instead, use the Office 365 Hybrid Configuration Wizard that's available at http://aka.ms/HybridWizard. For more information, see Office 365 Hybrid Configuration Wizard for Exchange 2010.

PROBLEM

When you run the Hybrid Configuration Wizard, you receive the following error message:

HCW8098 = One or more Exchange Configuration objects were found to be corrupt and in an inconsistent state. Please see the log for more details.

CAUSE

This can occur if an object isn't in the expected format. A corrupted object was returned when Exchange performed a Get command. The corrupted object could be any object. Therefore, it must first be identified before the cause and solution can be determined.

SOLUTION

Examine the Hybrid Configuration Wizard log to identify the corrupted object. To do this, follow these steps:

  1. Go to the %Appdata%\Microsoft\Exchange Hybrid Configuration folder, locate the newest log file, and then open it.
  2. Scroll to the bottom of the log file, and then look for a line that begins with the word, "Error."

A corrupted object can occur for many reasons. The cause must be investigated to determine a solution. For more assistance, contact Support.

MORE INFORMATION

Still need help? Go to Microsoft Community or the Exchange TechNet Forums.
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Article ID: 3185374 - Last Review: Dec 21, 2016 - Revision: 1

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