"HCW8090" error when you run the Hybrid Configuration Wizard

Note The Hybrid Configuration Wizard that's included in the Exchange Management Console in Microsoft Exchange Server 2010 is no longer supported. Therefore, you should no longer use the old Hybrid Configuration Wizard. Instead, use the Office 365 Hybrid Configuration Wizard that's available at http://aka.ms/HybridWizard. For more information, see Office 365 Hybrid Configuration Wizard for Exchange 2010.


When you run the Hybrid Configuration Wizard, you receive the following error message:

HCW8090 = Incorrect credentials


This problem occurs if the wrong user name or password is entered. 


Run the Hybrid Configuration Wizard again, and make sure that you enter the correct user name and password. If that doesn't work, try to use a different administrator account to rule out potential issues in those user credentials. 


Still need help? Go to Microsoft Community or the Exchange TechNet Forums.

Article ID: 3185383 - Last Review: Dec 29, 2016 - Revision: 1