Error when you upload a file of more than 2 GB to SharePoint Online

PROBLEM

You try to upload a file that's larger than 2 gigabytes (GB) to a SharePoint Online library by using a method other than drag-and-drop in the browser. In this situation, the file isn't uploaded, and you receive one of the following error messages: 
  • This page can't be displayed
  • The webpage cannot be found

SOLUTION

To resolve this issue, use the drag-and-drop functionality in a browser that isn’t in a diminished experience state to upload files that are larger than 2 GB.

MORE INFORMATION

This issue occurs because uploading files that are larger than 2 GB is supported only when you drag and drop the files in a browser that isn’t in a diminished experience state. For more information, see System requirements for Office.

Still need help? Go to Microsoft Community.
Properties

Article ID: 3186254 - Last Review: Dec 21, 2016 - Revision: 1

Feedback