- There are incorrect settings in the computer's basic input/output system (BIOS) configuration.
- One or more of the random access memory (RAM) modules that is installed on the computer is faulty.
Method 1: Restore the Default BIOS SettingsWARNING: This procedure may involve changing the computer's complementary metal oxide semiconductor (CMOS) settings and altering the computer's BIOS. Incorrect changes to the BIOS of your computer can result in serious problems. Change the computer's CMOS settings at your own risk.
To resolve this behavior, restore the computer's BIOS to its default settings. For information about the correct BIOS settings for the computer and about how to check and change these settings, see the computer documentation or contact the manufacturer of the computer.
Additionally, to confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the latest BIOS update that is available for the computer.
Method 2: Remove the Faulty RAMTo resolve this behavior, remove the memory modules that are installed in the computer.
NOTE: You must leave enough RAM for the computer to start and run Windows.
For more information about the amount of RAM that is required to run Windows, click the following article number to view the article in the Microsoft Knowledge Base:
For information about how to add and remove RAM to the computer, either contact the manufacturer of the computer or view the documentation that is included with your computer.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.