After you click OK, the following error message is displayed in the Preview Pane:
Method 1: Disable the Windows Explorer Preview Pane, and open the .msg file to view it in Outlook
- Open Windows File Explorer.
- On the View tab, click Preview pane to disable it.
- To view the .msg file, double-click it to open it in Outlook.
Method 2: Use 32-bit OutlookIf you prefer to preview .msg files in Windows File Explorer, install the 32-bit version of Outlook instead of the 64-bit version.
Article ID: 3189902 - Last Review: Sep 15, 2016 - Revision: 1