Services do not start and Event ID 7022 is logged in the System log in Windows NT 4.0, Windows 2000, or Windows Server 2003


You may experience the following symptoms:
  • When you start your computer, you may receive a message that states that one or more services did not start.
  • If other users try to access your computer over the network, they may not be able to locate your computer.
  • The following events may be logged in the System log:


This issue may occur if the Spooler service tries to start before the Server service. This issue may occur if you installed either the Lexmark International Markvision (LexBce) service or the Hewlett-Packard JetAdmin port monitoring software on your computer.


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

To resolve this issue, edit the registry to make the Spooler service dependent on the Server service. If you do so, the Spooler service does not start until the Server service is running.

To create this dependency:

  1. Click Start, and then click Run.
  2. In the Open box, type regedt32, and then click OK.
  3. Locate and click the following registry key:
  4. Click Add Value on the Edit menu.
  5. Type DependOnService in the Value Name box.
  6. Click REG_MULTI_SZ in the Data Type box, and then click OK.
  7. Type LanmanServer in the Data box, and then click OK.
  8. Click Exit on the Registry menu to quit Registry Editor.
  9. Restart your computer.

More Information

For information about how to contact Lexmark International or Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z
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