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Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues. |
Last updated: July 3, 2017
ISSUE
When adding an Outlook.com account either automatically or manually, Outlook 2016 or Outlook 2013 crashes.
FIXED
This issue has been fixed. If you're still experiencing this issue, please make sure you have the latest Windows and Office updates.
To update Office, go to File > Account > Update Options > Update Now.
Have a feature request?
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If you have a feature you'd like to request, please send us your feedback to help us prioritize new features in future updates. See How do I give feedback on Microsoft Office for more information. |
Still need help?
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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. |
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For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
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To get help and troubleshoot other Microsoft products and services, enter your problem here. |
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Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
See Also
Fixes or workarounds for recent issues in Outlook for Windows
Resolve Outlook for Windows issues with automated troubleshooting tools
