"Word cannot start the converter SSPDFCG_X64.cnv" error when you start Word
Symptoms
When you try to start Microsoft Word or perform a mail merge in Word, you receive the following error message:
Word cannot start the converter SSPDFCG_X64.cnv
Resolution
This issue may occur if you have Nuance software installed on your computer. For information about how to resolve this issue, see the Nuance website:
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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