The Microsoft Development team can verify this problem on Windows 10 version 1607 clients when the following conditions are true:
- The server is running Windows Server 2012 R2 or later.
- You specified the no-cache option on the share.
- You configured the Windows Search indexer to index the local path on the server.
- On the RS1 client, you use File Explorer to create, rename, or delete a folder.
More InformationIn this scenario, File Explorer hangs for 30 seconds and then displays the following error message:
After the user dismisses the error, they can create or rename folders without further problems.
Deleting folders initially fails with the following error:
Any file transfers that are running in the background pause until the error dialog box times out after 30 seconds.
Additionally, this issue may affect applications. For example, Outlook displays the following error if this problem occurs using a PST on the network share:
Windows was unable to save all the data for the file '...'. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
- Remove the Windows Search Service.
- Stop and disable the Windows Search Service.
- Remove the indexes that specified the shared folders.
Note There have been reports of service updates triggering an auto-start of the Windows Search Service when it has been disabled before the update is run.
Article ID: 3198614 - Last Review: Mar 16, 2017 - Revision: 6