You can't select the receive connector role when you create a new receive connector in Exchange Server 2016

Applies to: Exchange Server 2016 Enterprise EditionExchange Server 2016 Standard Edition

Symptoms


In a Microsoft Exchange Server 2016 environment, when you log on to the Exchange Admin Center (EAC) to create a new receive connector, the button to select the Frontend Transport or Hub Transport receive connector role isn't available.

Cause


This issue occurs because the available server roles can't be queried correctly.

Resolution


To fix this issue, install Cumulative Update 4 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.