NOTE: Search Companion files may be damaged if you have Search Companion open when you connect to certain Internet Service Providers.
Method 1: Install Windows XP SP1
Method 2: Reinstall the Search Companion FilesTo resolve this problem without obtaining the hotfix or installing Windows XP SP1, follow these steps:
- Log on to the computer by using an account with administrator permissions.
- Click Start, click Run, type %systemroot%\inf, and then click OK.
- Locate the Srchasst.inf file.
- Right-click the Srchasst.inf file, and then click Install. This reinstalls the files that Search Companion uses.
The problem may continue to occur after you disconnect from the Internet because the files that have been corrupted are cached. You can view the appropriate files (open them with Notepad, not Microsoft Internet Explorer) to determine the source of the corruption. The files that are involved are:
This problem was first corrected in Windows XP Service Pack 1.
Article ID: 319949 - Last Review: Sep 13, 2012 - Revision: 1