When a user clicks the Office 365 link in the Exchange admin center (EAC) in Exchange Server 2016 or Exchange Server 2013, the user isn't routed to the Exchange admin center in Office 365. Instead, they are redirected to http://go.microsoft.com/fwlink/p/?LinkId=258351, which is a page that compares plans and pricing for Office 365 services.
The on-premises Exchange user account that was used to sign in to the EAC doesn't have sufficient permissions. For example, this occurs if the user is a member of the Recipient Management role group.
Article ID: 3199768 - Last Review: Oct 18, 2016 - Revision: 1
Microsoft Exchange Online