Unable to access public folders moved to a different mailbox

Applies to: Exchange Server 2016 Enterprise EditionExchange Server 2016 Standard EditionExchange Server 2013 Enterprise More

PROBLEM


When you move public folders to a different public folder mailbox, you experience one of the following symptoms:
  • Users are unable to access public folders that are located in the target mailbox during the move.
  • Users are unable to access public folders during the move because their primary public folder hierarchy mailbox is the target mailbox.

CAUSE


The target mailbox is locked during the public folder move.

STATUS


This is a known issue. We're investigating and will post more information in this article when it becomes available. 

MORE INFORMATION