Lync Phone Edition telephones cannot put a call on hold if the "Music on Hold" feature is disabled

Applies to: Skype for Business Server 2015

Symptoms


Assume that you set the EnableClientMusicOnHold parameter to false in a Microsoft Skype for Business Server 2015 client policy. When you use a Microsoft Lync Phone Edition telephone, you cannot put a call on hold.

Resolution


To fix this issue, install the November 2016 cumulative update 6.0.9319.272 for Skype for Business Server 2015.