Skype for Business 2015 (Lync 2013) crashes when the string for the call duration is generated

Applies to: Skype for Business 2015Microsoft Lync 2013

Symptoms


When a call is ended, the chat is supposed to update with a line that states how long the call took. However, when this string is generating, Microsoft Skype for Business 2015 (Lync 2013) crashes. 

Resolution


To fix this issue, install the December 6, 2016, update (KB3127976) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.