iSCSI disks are lost on upgrade for StorSimple appliances after update 3172614 is installed on Windows Server 2012 R2

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials More

Symptoms


When you update targeted StorSimple appliances that have the July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2 installed on Windows Server 2012 R2, iSCSI disks are lost, and logical unit numbers (LUNs) go offline.

How to get this update


Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart information

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.

File Information


The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.