Service Update 5 for Microsoft Dynamics CRM 8.1.0


Service Update 5 for Microsoft Dynamics CRM Online 8.1.0 is now available. This article describes the hotfixes and updates that are included in Service Update 5.

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Build number and file names

Update packageBuild number
Service Update 5 for Microsoft Dynamics CRM Online

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Service Update 5 for Microsoft Dynamics CRM Online 8.1.0

Service Update 5 resolves the following issues:
  • Server Side Sync creates duplicate Appointments, contacts or tasks (multiple scenarios). 360273
  • Some appointments created in CRM don't have Organizer field data. 364654
  • SharePoint Document List takes 15+ seconds to load. 365109
  • Appointment recipients do not receive invitations. 364444
  • "Search unavailable" error while using Relevance search on CRM. 362370
  • Mailbox gets enabled for Server Side Sync even if no Test and Enable action is performed. 360575
  • Mobile Client Formatting issues in Dashboard views. 364824
  • OwnerID returns as null when we query createdby/modifiedby with filter clause. 358630
  • Web API query is not honoring the nested filter criteria with multiple "OR: conditions and one "AND" condition. 358631
  • Parature Integration KB Search by default uses "OR" Search which returns too many search results.. 365153
  • Untracking an appointment doesn't remove entry from IDMapping table when using the CRM Outlook Client Or CRM for Outlook App, causing the appointment to not be untracked. 360275
  • KB search executed during form load is intermittently not returning any results. 365156

Article ID: 3211651 - Last Review: Dec 9, 2016 - Revision: 1