- Your computer automatically restarts.
- After you log on, you receive the following error message:Microsoft WindowsIf the error message still appears and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. Then, you see error signature information that resembles the following:
The system has recovered from a serious error.
A log of this error has been created.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve Microsoft Windows. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.
BCCode : 1000007E BCP1 : C0000005 BCP2 : FC5CCAF3 BCP3 : FC90F8C0 BCP4 : FC90F5C0 OSVer : 5_1_2600 SP : 0_0 Product : 256_1
- You receive the following Stop error message on a blue screen: A problem has been detected and Windows has been shut down to prevent damage to your computer.
*** STOP: 0x0000007E (0xC0000005, 0xFC5CCAF3, 0xFC90F8C0, 0xFC90F5C0)
- The results of a Stop error message vary according to the computer's system failure settings.
- The four parameters that are in the error signature information (BCPx), and inside the parentheses of the technical information for the Stop error message can vary according to the computer's configuration.
- Start your computer, and then press and hold down F8 until the Windows Advanced Options menu appears.
- Use the UP ARROW and the DOWN ARROW keys to select
Safe Mode, and then press ENTER.
For more information about the safe mode boot options in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:315222 A description of the Safe Mode boot options in Windows XP
- From the Please select the operating system to start prompt, select the installation that you want. To do this, use the UP ARROW and the DOWN ARROW keys, and then press ENTER.
- Log on as Administrator or by using an account that has administrative rights.
- Click Yes in the "Windows is running in safe mode" window.
- Click Start, right-click My Computer, and then click Properties.
- In the System Properties dialog box, click the Hardware tab, and then click Device Manager.
- In Device Manager, expand the Sound, video and game controllers node.
- Right-click the Creative SoundBlaster Live (Value) device, and then click Uninstall.
- On the Device Manager toolbar, click
Action, and then click Scan for hardware changes to reinstall the device with an uncorrupted driver.
- Restart your computer in Normal mode.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 321637 - Last Review: Mar 29, 2017 - Revision: 3