'firstname.lastname@example.org' on 7/10/2002 1:34 PM
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.
- Start Exchange System Manager, and then expand the Connectors container.
Note By default, the SMTP connector is named "SmallBusiness SMTP Connector" in Small Business Server 2000 and Windows Small Business Server 2003. If you created an SMTP connector, the connector may not have this name. In this case, select the named SMTP connector instead.
- Right-click SmallBusiness SMTP Connector, and then click Properties.
- On the General tab, click either Use DNS to route to each address space on this connector or Forward all mail through this connector to the following smart hosts.
- If you click Forward all mail through this connector to the following smart hosts, verify the following items:
- Make sure that smart host or hosts that appear in the window are those that are authorized by the Internet service provider (ISP) to relay mail for the Exchange Server e-mail domain. The smart hosts may be listed by fully qualified domain name (such as mailserver.domain.net) or by IP address.
- Verify the accuracy of the fully qualified domain names (FQDNs) or IP addresses with the ISP.
- Make sure that the smart hosts do not include the Exchange Server FQDN, its public IP address, or its private IP address.
Article ID: 326304 - Last Review: Dec 2, 2007 - Revision: 1