File name is not a valid short file name.
- Follow the steps listed in KB2438651:
2438651 How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
- If you followed these steps and the issue is still not resolved you may have to contact Microsoft Support for additional assistance. For information about how to contact Microsoft Support, visit the following Microsoft website. Some charges may apply.
You may also want to visit a Microsoft Communitywebsite where you can ask questions and receive answers from other users for free. Microsoft Communityis a support forum for consumer customers. To visit Microsoft Community, visit the following Microsoft website:
Article ID: 328162 - Last Review: Oct 2, 2012 - Revision: 1