- You may not be able to restart the remote computer and complete the installation of Windows XP SP1.
- When you type your user name and password to reconnect to the remote computer, you are immediately disconnected, and you may receive one or both of the following error messages:Remote Desktop Disconnected
The Remote connection has timed out. Please try connecting to the remote computer again.Remote Desktop Disconnected
The client could not establish a connection to the remote computer.
The most likely causes for this error are:
1) Remote connections might not be enabled at the remote computer.
2) The maximum number of connections was exceeded at the remote computer.
3) A network error occurred while establishing the connection.
- When you log on to the remote computer locally, you may receive one or more instances of the following error message:csrss.exe - Unable To Locate Component
This application has failed to start because winsrv was not found. Re-installing the application may fix this problem.
When the Remote Desktop session is disconnected, reconnection attempts use the new version of Winlogon.exe. Winlogon.exe does not work because the files this new version of Winlogon.exe needs are not yet installed.
After You Try to Install Windows XP SP1
- Log on to the remote computer locally.
- Click OK on any error messages you receive.
- Click Finish on the Completing the Windows XP Service Pack 1 Setup Wizard dialog box to restart Windows and complete the Windows XP SP1 installation.
Before You Try to Install Windows XP SP1To avoid this problem when you install Windows XP SP1, use either of the following methods:
- Install Windows XP SP1 locally.
- Use the network installation package and run the xpsp1.exe /f /q command. This command installs Windows XP SP1 "quietly" (/q) and quits other programs before it restarts your computer.
Article ID: 328930 - Last Review: Jun 19, 2014 - Revision: 1