No Audio After You Install Windows Server 2003

Applies to: Microsoft Windows Server 2003 Datacenter Edition (32-bit x86)Microsoft Windows Server 2003 Enterprise Edition (32-bit x86)Microsoft Windows Server 2003 Standard Edition (32-bit x86) More

Symptoms


After you upgrade to Windows Server 2003, you may find that your computer has no sound. As a result, some Accessibility software features may not work correctly.

Cause


This issue may be caused by either of the following:
  • A sound driver may not be installed. Windows Server 2003 includes a limited list of sound drivers.
  • Sounds may be disabled. By default, Windows Server 2003 disables sounds for stability and security.

Resolution


To resolve this issue, follow these steps:
  1. Use Device Manager to verify that your sound device has a driver installed. To do so, follow these steps:
    1. Click Start, right-click My Computer, and then click Properties.
    2. Click the Hardware tab, and then click
      Device Manager.
    3. Expand Sound, video and game controllers, and then verify that your sound device is listed.
  2. If no sound device driver is installed, use Microsoft Windows Update to see if a driver is available.

    Note Windows Server 2003 may disable the Microsoft Dynamic Update Service. To manually see if Microsoft Windows updates are available, visit the following Microsoft Web site:
    http://update.microsoft.com/
  3. After you verify that you have the correct sound driver installed, you may have to enable the Windows Audio service. To do so, follow these steps:
    1. Click Start, click
      Run, type services.msc in the
      Open box, and then click OK.
    2. In the Services Management Console, double-click
      Windows Audio service.
    3. In the Startup type list, select
      Automatic, click Start, and then click
      OK.
    Note By default, this step applies to all versions except Windows Server 2003, Standard Edition.