Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history. To find a specific download, sign in to the Order history page with the Microsoft account you used to make the purchase. Find the software, and then select Product key/Install.
Note
If you're having problems installing an app from Microsoft Store, see Fix problems with apps from Microsoft Store or visit your local store for in-person, expert support.
If you're looking for download and installation instructions for a specific product, see the following sections.
Related info
- To find your Windows product key, see Find your Windows product key.
- If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account.
- To buy an app or game, visit Microsoft Store online, on Windows 10, and on Xbox One.
- If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them. For more info about an Office 365 subscription, see Manage your Office 365 subscription purchased through a third party.