How to remove the Get and set up Outlook mobile app on my phone option from Outlook and Outlook on the web

  • Article
  • Applies to:
    Outlook 2019, Outlook 2016, Outlook for Microsoft 365, Exchange Online

Original KB number:   4010175

About the Get and set up the Outlook Mobile app on my phone option

Microsoft Outlook 2019, Outlook 2016, Outlook for Microsoft 365, and Outlook on the web (OWA) offer an option to set up the Outlook mobile app for your phone. The option appears in four places in Outlook:

  • When you select the Inbox folder, the following option appears on top of the navigation pane:

    IOS OR ANDROID? Take your Outlook on the go.

    Screenshot of the Take your Outlook on the go option.

  • When you select the Drafts folder, the following link appears in the right side panel:

    Get to your drafts on the go with the Outlook mobile app

    Screenshot of the Get to your drafts on the go with the Outlook mobile app link.

  • When you select the File tab, the following link appears under Account Settings:

    Get the Outlook app for iPhone, iPad, Android, or Windows 10 Mobile.

    Screenshot of the Outlook app for iPhone, iPad, Android, or Windows 10 Mobile link in the Info page.

  • The final page of the Add Account wizard contains a check box that has the following label:

    Set up Outlook Mobile on my phone, too

    Screenshot of the Account setup is complete page.

How to remove this option in Outlook 2019, Outlook 2016, and Outlook for Microsoft 365

Method 1

You can remove this option by adding and configuring the DisableOutlookMobileHyperlink registry entry as follows:

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit Outlook 2016, Outlook 2019, or Outlook for Microsoft 365.

  2. Start Registry Editor. (To do this, press Windows logo key+R, type regedit.exe in the Open box, and then select OK.)

  3. In Registry Editor, locate and select one of the following subkeys:

    • HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General\
    • HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Options\General\

  4. On the Edit menu, select New, and then select DWORD (32-bit) Value.

  5. Type DisableOutlookMobileHyperlink.

  6. Select and hold (or right-click) DisableOutlookMobileHyperlink, and then select Modify.

  7. In the Value data box, type 1, and then select OK.

  8. Exit Registry Editor.

Method 2

You can remove this option in the Local Group Policy Editor. To do this, set Disable Outlook Mobile Hyperlink to Enabled as follows:

  1. Select Search, type gpedit, and then select Edit Group Policy.

  2. Select User Configuration > Policies > Administrative Templates, and then select Microsoft Outlook 2016 > Outlook Options > Other.

    Screenshot of the Disable Outlook Mobile Hyperlink group policy option.

  3. Right-click Disable Outlook Mobile Hyperlink, and then select Edit.

  4. Select Enabled, and then select OK.

  5. Exit the Local Group Policy Editor.

How to remove this option in Outlook on the web

You can remove this option by using Exchange Online PowerShell as follows:

  1. Connect to Exchange Online PowerShell.

  2. Run the Set-OrganizationConfig cmdlet as follows:

    Set-OrganizationConfig -MobileAppEducationEnabled $false