August 14, 2017, update for Outlook 2016 (KB4011043)

Improvements and fixes

This update fixes the following issue:

Add-ins do not load because of the "Operation Failed" failure that occurs when the Microsoft Installer (.msi)-based edition of Outlook 2016 is connected to Microsoft Exchange Server 2013.

How to download and install the update

Update information

Prerequisites

To apply this update, you must have Microsoft Outlook 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

1. Start an Office 2016 application.

2. On the File menu, select Account.

3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

How to uninstall this update

Windows 10

1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

2. In the list of updates, locate and select KB4011043, and then select Uninstall.

Windows 8 and Windows 8.1

1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

2. Enter windows update, select Windows Update, and then select Installed Updates.

3. In the list of updates, locate and select KB4011043, and then select Uninstall.

Windows 7

1. Go to Start, enter Run, and then select Run.

2. Enter Appwiz.cpl, and then select OK.

3. Select View installed updates.

4. In the list of updates, locate and select KB4011043, and then select Uninstall.

References

Learn about the standard terminology that's used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

x86

outlook-x-none.msp file information

x64

outlook-x-none.msp file information