This update applies to only Windows 7-based computers that have Microsoft Office 2013 applications installed.
Note This update cannot be uninstalled.
This article describes update 4011087 for Microsoft Office 2013 that was released on September 5, 2017. This update has a prerequisite.
Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
This update fixes the following issue:
Emojis are sometimes displayed as square boxes in Office 2013 applications in Windows 7. This issue might occur if you receive email messages and documents from an Office 2016 Click-to-Run user. Documents and email messages that are created in Office 2016 applications (the Click-to-Run version) request emojis to be displayed in the Segoe UI Emoji font. However, this font is missing in Windows 7. This update installs the Segoe UI Emoji font.
Note This fix will also be included in the next Office 2013 Click-To-Run release.
How to download and install the update
Use Microsoft Update to automatically download and install the update.
This update is also available for manual download and installation from the Microsoft Download Center.
- Download update KB4011087 for 32-bit version of Office 2013
- Download update KB4011087 for 64-bit version of Office 2013
If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.
- Start an Office 2013 application, such as Microsoft Word 2013.
- On the File menu, select Account.
- For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
|Office 2013 Click-to-Run installation||MSI-based Office 2013|
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.