Consider the following scenario:
- You have a virtual machine (VM) that is running in a Microsoft Azure environment.
- You run an in-place upgrade of the VM to a different version of the operating system.
In this scenario, the upgrade may fail or become blocked and require direct console access to unblock it.
Note This article applies to clients running Windows 7, Windows Server 2008 R2, and later versions of both operating systems.
Microsoft does not support an upgrade of the operating system of an Azure VM.
To work around this issue, create an Azure VM that's running a supported version of an operating system, and then migrate the workload (Method 1, preferred), or download and upgrade the VHD of the VM (Method 2).
Method 1: Deploy a newer system and migrate the workload
Method 2: Download and upgrade the VHD
Article ID: 4014997 - Last Review: Jun 7, 2017 - Revision: 23