Cannot see Skype for Business 2016 conversation history, calendar data, or presence data in Outlook Content provided by Microsoft Applies to: Skype for Business 2016 Select Product Version All Products Symptoms After you move to Microsoft Office 365 Dedicated/ITAR (vNext) from a legacy dedicated environment, some Microsoft Skype for Business 2016 functionalities don't work. Resolution To fix this issue, install the April 4, 2017, update (KB3178717) for Skype for Business 2016. Last Updated: Apr 4, 2017 Did this solve your problem? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.