Upgrade and Privacy Experience (UPX) is displayed in the UI on managed Windows 10 device

Applies to: Windows 10, version 1809, all editionsWindows 10




Assume that you have a Windows 10-based computer that's configured to receive updates from the Microsoft Windows Update server. The computer is not domain-joined or Azure Active Directory Domain-joined or managed by a System Center Configuration Manager (SCCM) client, but the computer is otherwise managed, for example by an IT professional. 

In this situation, the Upgrade and Privacy Experience (UPX) may be displayed in the user interface (UI) unexpectedly, contrary to the preferences of the IT professional or other person who manages the device.


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 - How to back up and restore the registry in Windows

To work around this issue, follow these steps to suppress the UPX display and migrate existing privacy settings automatically instead of giving users of the device the opportunity to select privacy settings manually from the UPX UI:
  1. Create the following registry key if it is not present on the system:

  2. Create a new value named ShowUI of type REG_DWORD if it does not already exist, and set ShowUI to 0.
  3. Create a new value named AutoSet of type REG_DWORD if it does not already exist, and set AutoSet to 0.
  4. With the UPX UI suppressed, the existing privacy settings on the system will be migrated automatically when the Creators Update is applied.  As part of your ongoing device management, we recommend you continue to review and manage privacy settings on the device, for example, by applying privacy-related group policies.
Note Any client that is managed by third-party enterprise management software can also avoid the UPX UI display by having the two registry key values set.

For more information about UPX, see Choose your privacy settings for the Windows 10 Creators Update.

Note If the KB4013214 update is already installed on the system, open Task Scheduler, navigate to \Microsoft\Windows\UNP, and run the RunCampaignManager command. This operation will prevent the UPX UI from being shown to the end user even if the UPX has already been downloaded and installed on the system.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.