FIX: A Windows Embedded Compact 2013 device cannot reconnect to an SMB share after sending a TCP RST command

Applies to: Windows Embedded Compact 2013

Introduction


This article describes a problem in which a Windows Embedded Compact 2013 device cannot reconnect to a SMB share after sending a TCP RST command in Windows Embedded Compact 2013.

An update is available to resolve this problem. Before you install this update, all previously issued updates for this product must be installed.

Symptoms


After a TCP reset (RST) command has been sent from a Windows Embedded Compact 2013 device, the device cannot reconnect to a server message block (SMB) share.

Cause


This issue occurs because of the post wait time out value when the NetBIOS session is closed. When you reconnect the network cable at the SMB server-end and try to reconnect to the SMB share, the device tries to communicate directly with the SMB Service. Because the logical connection (NetBIOS session) is not established, the communications fails.

Software update information


Download information

Windows Embedded Compact 2013 Monthly Update (May 2017) is now available from Microsoft. To download this Windows Embedded Compact 2013 monthly update, go to Microsoft OEM Online or MyOEM.

Prerequisites

This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:

  • On the Build menu, click Clean Solution, and then click Build Solution.
  • On the Build menu, click Rebuild Solution.

You do not have to restart the computer after you apply this software update.

Update replacement

This update does not replace any other updates.

File information

 

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.