Restore or reset Surface

Applies to: Surface Devices

If you're having trouble with your Surface, you may be able to restore or reset it to solve the problem.

Should you restore or reset your Surface?

If your Surface isn't running as quickly or reliably as it used to, try one of these recovery options. The following table can help you decide which one to use.

Problem Try this

Your Surface isn’t working well, and it’s been a while since you installed anything new.

Reset your Surface
You want to reinstall your previous operating system.
Go back to your previous version of Windows
Windows won't start, and you have a recovery drive.
Use a recovery drive to reinstall Windows